Saudi Arabia’s Customer Experience Market Set to Reach $15 Billion by 2027
The digital economy in the Middle East is booming, with Saudi Arabia’s customer experience market projected to hit $15 billion by 2027, showcasing a remarkable annual growth rate of 12%.
Exotel Expands Presence in Saudi Arabia with Launch of Ameyo
Exotel, a prominent AI transformation partner for customer engagement in emerging markets, has made a bold move by strengthening its footprint in Saudi Arabia. The launch of the all-new Ameyo by Exotel signifies a major growth phase in the Middle East, integrating AI-powered customer engagement with the region’s first local CX cloud.
Driving Digital Transformation in Alignment with Vision 2030
This strategic initiative aligns perfectly with Saudi Arabia’s Vision 2030, aiming to cultivate a digitally advanced and diversified economy. Exotel’s commitment to fueling digital transformation across the region is further solidified with this groundbreaking launch.
Exotel’s Vision for Saudi Arabia’s Digital Transformation
Shivakumar Ganesan, Co-Founder & CEO of Exotel, expressed excitement about the expansion, emphasizing the company’s dedication to supporting Saudi Arabia’s digital transformation objectives. The introduction of a local cloud for CX and AI solutions is poised to empower enterprises with cutting-edge technologies tailored to enhance operational excellence and drive customer-centric innovation.
Revolutionizing Customer Engagement with AI and Local Cloud Solutions
Exotel Engage X 2024, the premier global flagship event, is set to debut in Riyadh, showcasing the all-new Ameyo by Exotel. Featuring advanced AI and local cloud solutions, this event aims to revolutionize customer engagement and enhance communication infrastructures for seamless customer experiences.
Game-Changing Innovations in Customer Engagement Landscape
Sachin Bhatia, Co-Founder and CGO of Exotel, highlighted the significance of Saudi Arabia’s first local CX cloud, emphasizing the integration of GenAI-powered solutions with robust cloud infrastructure. This move not only addresses immediate business needs but also sets the stage for a future where personalized, intelligent interactions become the standard.
Enhancing Customer Experiences with AI-Driven Solutions
Exotel, known locally as Ameyo, leverages its successful eight-year track record in the Middle East to introduce AI-driven solutions that elevate customer experiences for enterprises across Saudi Arabia.
