HONOR Launches Exclusive Service Centers in Riyadh & Jeddah
In a groundbreaking move, global technology brand HONOR unveiled the HONOR Authorized Service Center in Riyadh and the HONOR Jeddah Service Center on the 25th of April 2024. These state-of-the-art service centers in the MENA region are poised to revolutionize customer service in the Kingdom, offering a range of solutions to meet the needs of HONOR product users. Whether customers choose to send in their products for repairs or opt for a walk-in appointment, these centers will provide top-notch services including product repair, screen protector application, system upgrades, and more.
Commitment to Excellence in the MENA Region
The inauguration of the HONOR Authorized Service Center in Riyadh and the HONOR Jeddah Service Center underscores HONOR’s unwavering dedication to the MENA region. With a steadfast commitment to providing unparalleled customer service and product support, HONOR aims to elevate the user experience for its growing customer base in the Kingdom of Saudi Arabia. As one of HONOR’s key focus markets, Saudi Arabia has witnessed remarkable growth, prompting HONOR to prioritize customer satisfaction through exceptional support and service standards.
Empowering Customers Through Innovation
Mr. Jerry, Country Manager of HONOR Device KSA, expressed his enthusiasm about the launch, stating, “This is a very exciting time for HONOR as we open HONOR Authorized Service Center in Riyadh & HONOR Jeddah Service Center simultaneously to address the support needs of our customers in the kingdom.” Emphasizing the significance of the Saudi market, Mr. Jerry highlighted HONOR’s continuous efforts to introduce cutting-edge innovations and provide superior products and services to consumers across the Kingdom. With plans to expand its presence through additional HONOR Experience Stores in major cities like Al Qassim and Al Madinah, HONOR aims to make its innovative products more accessible to customers.
Enhanced Customer Benefits and Support
Customers can now access pricing details for spare parts on HONOR’s support website before visiting the service centers. Moreover, from the 1st to the 5th of every month, customers stand to enjoy exclusive benefits such as complimentary phone protector replacement, free system upgrades, and zero labor costs for out-of-warranty maintenance at both centers. The HONOR Authorized Service Center in Riyadh is situated at Tufail Ibn Hanafi, Al Amal, Riyadh 12643, Saudi Arabia, while the HONOR Jeddah Service Center is located at 3062 Falastin, Mishrifah District, Jeddah 23331 6149. Operating from Sunday to Thursday between 10:00am and 6:00pm, these service centers are poised to redefine customer service standards in the region.
